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Helpful additions to the Hi-Flow 25m Retractable Hose Reel | Charcoal
Model Name | Hi-flow 25m Retractable Hose Reel - Charcoal |
Model Number | 3425-CH |
Material |
Reel/bracket (polypropylene), hose (PVC), screws/pins (stainless steel), plugs (plastic) Hoses are BPA, lead and PFAS free |
Colour | Charcoal |
Hose Reel Dimensions | H49cm x W27cm x D61cm |
Mounted Hose Reel Dimensions |
D71cm (when facing out) |
Universal Bracket Dimensions | H20cm x W10.5cm x D16cm |
Weight |
Reel + Fittings - 14.12kg Boxed Weight - 15.4kg |
Fitting Size | 14mm fittings specifically designed for use with this hose reel only. |
Compatibility | The 14mm connectors can be used with any standard Hoselink 12mm fittings and watering accessories. |
Maximum Pressure | 150psi |
Maximum Water Temperature | 40 degrees |
UV Resistant | Yes |
Wall Mounted | Yes |
Leader Hose | 2m |
Assembly Required | Yes (refer to product manual for required tools) |
Use with Water Tanks | Yes |
Warranty | 2 years |
Not sure where to start? Download a manual for this product in a PDF format
Q. Can I put my own hose in this hose reel?
A. No, you cannot put your own hose into the reel nor replace the hose in the reel. The retraction mechanism operates via a spring, and is fitted at the factory.
Q. Which hose from your range comes in the hose reel?
A. This product uses a specifically designed hose for use in the retractable hose reel unit.
Q. Does the hose in the hose reel kink?
A. This hose has been specifically designed for use in an auto rewind hose reel unit and must be soft and pliable so that it retracts easily back into the unit. Although this hose is not designed for kink-resistance specifically, using a hose reel greatly reduces the chance of a kink occuring. This is due to only using the correct length of hose for the task at hand so there is no extra hose for a tangle or kink to occur. In addition, the retraction mechanism on the reel ensures that the hose is always reeled back in a straight line, so the hose does not get twisted (a common cause of kinks).
Q. My tap is 3m away from where I need to put the hose reel. What can I do?
A. You can add an additional length of hose to the leader hose in order to reach the water supply. To do this, you will need a suitable length of hose with Hoselink connectors on either end. If you have a suitable hose length for this purpose, we recommend purchasing a Hose Joiner Set (2410). Alternatively, we sell Leader Hose Extensions in 1.5m and 5m lengths pre-fitted with connectors, for your convenience.
Q. Does the hose reel have to be mounted?
A. Yes, because it uses tension for retraction and extension, the hose reel unit must be mounted for correct operation to a solid wall or post.
Q. What surfaces can I mount the hose reel to and how?
Wall Type |
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Requires masonry drill bit |
Flat wooden, weatherproof backing board needed for uneven surfaces. |
Wooden backing board must be anchored into a stud behind the material. At least one screw top and bottom must be used to secure board into stud. |
Use the hammer setting on your power or a rotary drill (start off with the normal drill setting) |
Spearhead drill to start holes |
Anchor plugs with Sika Flex. |
Concrete |
✓ |
X |
X
|
✓ |
X
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X
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Brick |
✓ |
X
|
X
|
✓ |
X
|
X
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Steel |
X
|
X
|
✓ |
X
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X
|
X
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Colourbond |
X
|
✓ |
✓ |
X
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X
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X
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Wood |
X
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X
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X
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X
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X
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X
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Hebel |
✓ |
X
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X
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X
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X
|
✓ |
Plaster * |
X
|
X
|
✓ |
X
|
✓ |
X
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Render * |
✓ |
X
|
X
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X
|
✓ |
X
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EPS |
X
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X
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X
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X
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X
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X
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Weather Board |
X
|
✓ |
✓ |
X |
X |
X |
Tiles |
✓
|
X |
✓
|
X
|
✓ |
X |
Cladding |
X |
✓ |
✓ |
X |
X |
X |
Pavers |
✓
|
X
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X
|
✓ |
X |
X |
Sandstone |
✓
|
X |
X |
✓
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X
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✓ |
Besa Block |
✓ |
X |
X |
✓ |
X |
✓ |
Stucco* |
✓
|
X
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X
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X |
✓
|
X
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* Dependant on substrate material
Q. If I would like to mount the reel onto a post, how deep should the post be into the ground?
A. The post depth required depends on a number of factors, including how hard packed the soil is and how much concrete is used. We suggest 0.5m as a safe depth for the post before pouring the concrete. In addition, we would recommend that the hole be 30cm square to provide enough concrete to keep the hose reel firmly in place. Hoselink's Retractable Mounting Post is the perfect solution.
Q. What is the difference between the standard and Hi-flow Hose Reels?
Our standard Hose Reels feature a 12mm garden hose, whereas the Hi-flow Reels come with a slightly larger 14mm internal diameter garden hose. Because of the design, all retractable hose reels will reduce water pressure to varying degrees. With the larger diameter hose in the Hi-flow model, we've calculated a 25% better water flow rate in comparison to our standard models. Unless you have extremely high water pressure, we would always recommend the Hi-flow model for the best watering experience. In particular, anyone who has low to medium water pressure at their home should choose the Hi-flow model to minimise loss of pressure.
Q. Can I use the Retractable Hose Reels with hot water?
A. No, they are not recommended for use with hot water. Maximum water temperature is 40 degrees.
Q. Can I leave the tap turned on at all times?
A. We would recommend turning the water off at the tap at the end of each watering session. The increased pressure from the water may cause unnecessary wear to the internal mechanism of the hose reel, potentially shortening the life of the product.
Very easy and very well done the whole hose reel is very strong and stable a whole lot better than other brands that I have seen
Hi we are very impressed with our 2 hose reels Thank you very much. Gayleen an Colin Dickson
Love hose reel 25mtr high-pressure it's my 3 rd reel order for my property. Cheers
Our overall experience is GREAT using these reels. For some reason one failed and Hoselink sent a brand new one free of charge. Can’t ask for better backup service than that! ps..it was also out of warranty date. Our oldest one is about 6 now and it has never missed a beat.
Had the hose link a couple weeks now and am pleased with its operation. Quality product and love the matte black finish
This is a large unit and needs a bit of swing room. The spring is powerful and needs some strength to pull out the hose - consider this if you are elderly or frail. It requires an adaptor ($10) to fit your existing sprinklers etc. Buy one with the unit for free postage. A top of the line unit with great connectors and the best spray gun around, I will buy a sprinkler and spray wand in the future and expect them to be of a high standard too.
The product arrived very quickly and in good condition. Hoselink staff members were professional and provided a personal experience.They happily and efficiently arranged installation by a company that was local to me and negotiated a change of date on my behalf. I will be buying the covers next and highly recommend this company and product.
This is a quality product that is well built to very high standards. It replaced one from a large well known retailer that cost less but were complete rubbish and lasted less than 18 months. This one is clearly built to last.
Can not believe how good this is, I was a skeptic now converted. Rolls away so well, no kinking or locking up. Switched it off at the end connection yesterday for 45mins, normally would blow a hose out but it held until I got out of the pool and turned off at the tap. Really impressed